How to qualify for Seller Protection?
- All sales must be completed through Coalesce Music.
- Record of both payment and shipment must be available within the Coalesce Music Platform.
- Disputes must be communicated within 7 days of shipment delivery (14 days in cases of non-delivery).
How does Coalesce Music protect sellers?
We are dedicated to providing a seamless transaction for both the buyer and seller and will be with you every step of the process to ensure that every sale ends the way it should.
When You List
We know that joining a new platform can be confusing and frustrating. To help you figure out how to get started on making your first sale our support team is here 24/7 to help with any questions you may have.
If you are transferring from another platform let our team know and we can transfer your listings for you at no cost.
When You Sell
You can rest assured selling to Coalesce Music’s quality customer base of music enthusiasts and creators. Our buyers have a 4.97/5-star average rating.
Coalesce Music handles all the payment processing, fraud prevention, and chargeback risk for you so that you also can have peace of mind in all transactions. When payment and shipment is verified, the funds are deposited directly into your bank account within 1-3 business days.
When You Ship
In the unlikely event that your shipment is lost, stolen, or damaged we’ve got you covered. We work directly with our buyers, sellers, and shipping providers to discuss the options available and will go above and beyond to ensure that both parties end up happy.
If you are looking for tips or have any issues, our worldwide support team of gear specialists is ready to step in and help you start getting sales today.